Privacy Policy
Last updated: August 10, 2026. This Privacy Policy explains how MVP Windshield Replacement & Auto Glass Repair (“MVP,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website or request windshield replacement, auto glass repair, ADAS calibration, or fleet glass services in the Kansas City and Tampa Bay metro areas. This policy is provided for general informational purposes and does not constitute legal advice; we recommend having it reviewed by a qualified attorney for your specific business needs.
Information We Collect
Information you provide directly: When you request a quote, schedule service, or contact us, we may collect your name, phone number, email address, service or mailing address, ZIP code, vehicle year, make, model, and VIN, and, if you ask us to bill your insurer directly, your insurance carrier and claim details.
Information collected automatically: Like most websites, we and our service providers automatically collect certain information when you browse our site, including your IP address, browser and device type, pages viewed, referring website, and approximate location. This information is typically gathered through cookies, web beacons, and similar tracking technologies, including website analytics tools.
How We Use Information
We use the information we collect to respond to quote requests, schedule and perform mobile or in-shop service, process payment, verify insurance coverage when requested, communicate with you about appointments, send service reminders or promotional offers if you have opted in, improve our website and services, and comply with applicable legal obligations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and support analytics and advertising features. Most web browsers let you control or disable cookies through their settings; please note that disabling cookies may affect certain site features.
How We Share Your Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as scheduling, payment processing, and analytics vendors, with your insurance company when you ask us to coordinate billing, when required by law, subpoena, or legal process, to protect the rights, safety, or property of MVP or others, or in connection with a merger, acquisition, or sale of business assets.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to provide our services, maintain business and tax records, resolve disputes, and comply with our legal obligations, after which it is securely deleted or anonymized.
Your Privacy Choices and Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of marketing communications. Because we do not sell personal information, there is nothing to opt out of in that regard. To exercise any privacy rights available to you, contact us using the details below; we may need to verify your identity before responding.
Third-Party Links
Our website may link to third-party sites, such as insurance partners or social media platforms. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies.
Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date, and your continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy can be sent to Quote@mvpwindshieldreplacementandautoglassrepair.com, or by phone at 816-227-1023 (Kansas City) or 813-580-7745 (Tampa Bay).