Terms of Service
Last updated: August 10, 2026. These Terms of Service (“Terms”) govern your use of the MVP Windshield Replacement & Auto Glass Repair (“MVP,” “we,” “us,” or “our”) website and your purchase of windshield replacement, auto glass repair, ADAS calibration, or fleet and commercial glass services in the Kansas City and Tampa Bay metro areas. By using our website or requesting our services, you agree to these Terms. This page is provided for general informational purposes and does not constitute legal advice; we recommend having it reviewed by a qualified attorney for your specific business needs.
Description of Services
MVP provides mobile and in-shop auto glass services, including windshield replacement and repair, back and door glass replacement, ADAS calibration, and fleet or commercial glass services. Availability, service area, and hours are listed on our website and may change without notice; Sunday service is limited to mobile emergency requests.
Quotes and Estimates
Quotes provided through our website, by phone, or by email are estimates based on the vehicle and glass information you provide and may be adjusted after a technician confirms your vehicle’s exact glass specification and condition on-site. Final pricing will be confirmed with you before work begins.
Scheduling and Cancellations
We ask that you provide reasonable advance notice if you need to reschedule or cancel an appointment. Repeated late cancellations or missed appointments may result in a rescheduling or trip fee at our discretion.
Payment Terms
Unless other arrangements are made in advance, such as direct insurance billing, payment is due upon completion of service. We accept major credit cards and other payment methods as posted on our website. If your insurer does not cover the full cost of service, you remain responsible for any deductible or unpaid balance.
Workmanship Warranty
We stand behind our work and warrant our installation and workmanship against leaks and defects for as long as you own the vehicle in which the glass was installed, subject to normal wear and proper vehicle care. This warranty does not cover damage caused by subsequent impact, improper use, extreme conditions unrelated to installation, or repair or replacement work performed by another provider after our service.
Insurance Claims Assistance
As a courtesy, we may help verify insurance coverage and coordinate direct billing with your insurer. This assistance is not a guarantee of coverage or payment. Your insurance policy is a contract between you and your insurer, and you remain responsible for any deductible or amount your insurer does not pay.
Limitation of Liability
To the maximum extent permitted by law, MVP is not liable for indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability for any claim relating to our services is limited to the amount you paid for the service giving rise to the claim.
Intellectual Property
The text, graphics, logos, and other content on our website are owned by MVP or our licensors and may not be copied, reproduced, or used without our prior written permission.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any linked third-party site.
Governing Law
These Terms are governed by the laws of the state in which your service was performed, without regard to conflict-of-laws principles.
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last updated” date, and your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
Contact Us
Questions about these Terms can be sent to Quote@mvpwindshieldreplacementandautoglassrepair.com, or by phone at 816-227-1023 (Kansas City) or 813-580-7745 (Tampa Bay).